From grid to home: How quality assurance simplifies energy supply

“Quality assurance enables energy businesses to deliver high-quality solutions and customer experiences, and to effectively and more easily manage complexity” – Eric Järdemar, Delivery manager at System Verification

If you’re operating within the energy industry often feels like navigating a complex world. There are many challenges associated with the complexity of the product, market, applications, chain of actors, digital solutions etc. Behind the scenes, managing this complexity while ensuring a smooth and simple user experience is crucial. Not being able to do this may have devastating consequences for your brand and business. With software quality assurance you can effectively manage and simplify complexity and ensure excellent customer journeys and value.

In this article, Eric Järdemar – Delivery manager at System Verification – shares expert insights on the importance of software quality assurance for your energy business.

A key to simplify complexity and boost efficiency

As an energy business, you must navigate a complex environment and manage many moving parts. Software quality assurance helps you create stability, simplify complexity and boost efficiency. By integrating software quality assurance into your daily operations, you can more easily stay on top and ensure high quality in every aspect of your solution and offering, minimizing the risks of complexity.

"Quality Assurance isn't just about catching bugs, it's about navigating the labyrinth of complexity within energy companies. It's the beacon guiding us through the myriads of challenges, ensuring that every cog in the system turns smoothly. Without it, the costs and risks loom ominously, threatening to derail progress and compromise reliability. QA isn't an expense; it's an investment in the stability and success of our energy infrastructure.”– Eric Järdemar

A way to enhance customer experience and reduce costs

Today, customers are more mobile than ever and the demands on seamless digital solutions and smooth user journeys are increasing. For energy businesses, customer experience is paramount. Behind the scenes, however, lies a complex web of operations.

“Customer experience is very important, and providing digital solutions with high quality is essential. Software quality assurance helps businesses achieve this by creating the stability and efficiency that is needed to deliver the right solutions at the right time.” – Eric Järdemar.

Digital solutions are highly important for energy businesses. Providing a digital solution that doesn’t provide a great customer experience and meets the needs of your customers may, on the other hand, end up in customers changing supplier and energy company. Software quality assurance plays a vital role in delivering digital solutions that meet the expectations and requirements. Investing in software quality assurance not only fosters stability, simplicity and efficiency, but also ensures competitiveness and helps you meet evolving customer expectations and deliver what your customers expect at the right time. In turn, implementing software quality assurance (and thereby simplifying operational complexities and driving efficiency), also helps you optimize and reduce costs.

“Software Quality Assurance isn't just about ensuring perfection, it's about safeguarding the bottom line. By catching issues early and streamlining processes, QA becomes the silent architect of cost efficiency within a development organization.” – Eric Järdemar

Do you want to learn more?

Join our free webinar and listen to industry experts on the importance of digitalisation and software quality assurance within the energy business.

If you want to know more and talk directly to one of use at System Verification, you’re more than welcome to contact us.